Siebel Troubleshooting : An ODBC error occurred; SBL-GEN-03006: Error calling function: DICFindTable m_pReqTbl

Symptom:

A newly installed Siebel application server fails to start despite successful ODBC connectivity to the database. SRProc process logs ODBC error messages similar to the following:

Message: GEN-13,
 Additional Message: dict-ERR-1109: 
       Unable to read value from export file (Data length (32) > Column definition (3)).

Message: GEN-13,
 Additional Message: dict-ERR-1107: Unable to read row 0 from export file (UTLDataValRead pBuf, col 4 ).

GenericLog  GenericError  1     0002157..  11-11-18 13:28  Message: Generated SQL statement:,
 Additional Message: SQLFetch:
   SELECT RDOBJ.DOCK_ID, RDOBJ.RELATED_DOCK_ID, RDOBJ.SQL_STATEMENT, RDOBJ.CHECK_VISIBILITY,
          'N', RDOBJ.COMMENTS, RDOBJ.ACTIVE, RDOBJ.SEQUENCE, RDOBJ.VIS_STRENGTH,
          RDOBJ.REL_VIS_STRENGTH, RDOBJ.VIS_EVT_COLS
     FROM ORAPERF.S_DOCK_REL_DOBJ RDOBJ, ORAPERF.S_DOCK_OBJECT DOBJ
    WHERE RDOBJ.REPOSITORY_ID = (SELECT ROW_ID FROM ORAPERF.S_REPOSITORY WHERE NAME = ?)
      AND DOBJ.ROW_ID = RDOBJ.DOCK_ID
      AND (DOBJ.INACTIVE_FLG = 'N' OR DOBJ.INACTIVE_FLG IS NULL)
      AND (RDOBJ.INACTIVE_FLG = 'N' OR RDOBJ.INACTIVE_FLG IS NULL)

Message: Error: An ODBC error occurred,
 Additional Message: Function: DICGetRDObjects; ODBC operation: SQLFetch

Message: GEN-13,
 Additional Message: dict-ERR-1109: Unable to read value from export file (UTLCompressFRead (fseek)).

Message: GEN-13,
 Additional Message: dict-ERR-1107: Unable to read row 0 from export file (UTLDataValRead pBuf, col 0 ).

Message: GEN-10,
 Additional Message: Calling Function: DICLoadDObjectInfo; Called Function: Calling DICGetRDObjects

Message: GEN-10,
 Additional Message: Calling Function: DICLoadDict; Called Function: DICLoadDObjectInfo

GenericError
(srpdb.cpp (860) err=3006 sys=2) SBL-GEN-03006: Error calling function: DICFindTable m_pReqTbl
(srpsmech.cpp (74) err=3006 sys=0) SBL-GEN-03006: Error calling function: DICFindTable m_pReqTbl
(srpmtsrv.cpp (107) err=3006 sys=0) SBL-GEN-03006: Error calling function: DICFindTable m_pReqTbl
(smimtsrv.cpp (1203) err=3006 sys=0) SBL-GEN-03006: Error calling function: DICFindTable m_pReqTbl
SmiLayerLog Error       Terminate process due to unrecoverable error: 3006. (Main Thread)

An inconsistent or corrupted dictionary file "diccache.dat" is likely the cause.

Solution:

• Stop the application server and manually kill the remaining Siebel application specific processes

  eg.,

  stop_server all
  
  pkill siebmtsh
  pkill siebproc
  ..
  

• Remove $SIEBEL_HOME/bin/diccache.dat file. It will be re-generated during the application server startup

• Start the application server

  start_server all