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Tuesday, May 08, 2012
 
OBIEE 11g: Resolving Presentation Services Startup Failure

ISSUE:

Starting Presentation Services fail with the error:

[OBIPS] [ERROR:1] [] [saw.security.odbcuserpopulationimpl.getbisystemconnection] [ecid: ] [tid: ] Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004.  Code: 10018.  [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[

Also connecting to the metadata repository (RPD) in online mode fails with similar error.

Looking through the BI server log, nqserver.log, you may find an error message similar to the following:

[OracleBIServerComponent] [ERROR:1] [] [] [ecid: 0001J1LfUetFCC3LVml3ic0000pp000000] [tid: 1] 
[13026] Error in getting roles from BI Security Service:  
'Error Message From BI Security Service: [nQSError: 46164] HTTP Server returned 404 (Not Found) for URL .' ^M

RESOLUTION:

In some cases, the following additional step might be needed to resolve the issue.

Also check these My Oracle Support (MOS) documents for more clues and information.

1387283.1 Authentication failed: invalid user/password
1251364.1 Error: "[nQSError: 10018] Access .. Refused. [nQSError: 43126] Authentication Failed .." when Installing OBIEE 11g
1410233.1.1 How To Bind Components / Ports To A Specific IP Address On Multiple Network Interface (NIC) Machines

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