By default each transaction in Siebel CRM application makes a large number of serialized
calls, which in turn may degrade the performance of Siebel. When the load is very high on Siebel enterprise servers, the
calls are serialized by the operating system kernel resulting in high number of context switches and low CPU utilization.
If the application exhibits these pathological conditions, performance thus scalability of the application can be improved by reducing the number of
during run-time with the help of AOM tunable
From the command line version of Siebel Server Manager, run:
change param MemProtection=False for comp <component_alias_name> server <siebel_server_name>
is the alias name of the AOM component to be configured, such as SCCObjMgr_enu for the Call Center Object Manager; and
is the name of the Siebel Server for which the component being configured.
parameter is hidden; and the value of this parameter is TRUE by default.
For more information about this tunable on Solaris platform, check Siebel Performance Tuning Guide
Version 7.7 or 8.0 in Siebel Bookshelf.